Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mary Munoz

Mary Munoz

March 3, 2026

5  out of  5
rating by Mary Munoz
"Super professional service, especially for my agent Patricia Frank"
We responded:
"Mary, thank you for your review and the 5 Stars. Patty is extremely knowledgeable and understands exactly what clients need. Thank you for your business and we look forward to servicing all of your insurance needs. - Juan"
Profile photo of Maria Muniz

Maria Muniz

March 2, 2026

5  out of  5
rating by Maria Muniz
"Tere Riveron is an exceptional receptionist at the State Farm office. From the moment you walk in or call the office, she greets everyone with a friendly, welcoming attitude that immediately makes you feel valued. She is highly efficient when processing in-person payments and is always accurate and professional. Tere does a wonderful job answering phone calls and patiently helping customers with their questions or needs, making sure they are directed to the right representative when necessary. In person, she is attentive, organized, and genuinely caring, ensuring each customer receives prompt and courteous service. Her professionalism, positive demeanor, and dedication to customer service truly enhance the overall experience at the office. Tere is a great asset to the State Farm team, and her commitment to helping customers does not go unnoticed."
Profile photo of Gabi Youngs

Gabi Youngs

March 2, 2026

5  out of  5
rating by Gabi Youngs
"The receptionist, Tere R, was incredibly welcoming, professional and helpful throughout our entire interaction. She made the entire experience smooth and pleasant with her price attitude and great customer service."
Profile photo of Rodolfo Muñiz

Rodolfo Muñiz

February 28, 2026

5  out of  5
rating by Rodolfo Muñiz
"Tere Riveron. Very professional and knowledgeable. She provided excellent service and guidance. Thank you."
Profile photo of Brenda Chavez

Brenda Chavez

February 28, 2026

5  out of  5
rating by Brenda Chavez
"I had the pleasure of meeting the receptionist Tere, and what a delight! All smiles, and her professionalism was outstanding. Thank you for a great experience!"
Profile photo of Gil Diaz

Gil Diaz

February 27, 2026

5  out of  5
rating by Gil Diaz
"Thank you to the entire Juan Colao office team, especially Edelis, who is always proactive and incredibly quick to notify me whenever changes are required. Your professionalism and responsiveness are truly appreciated."
Profile photo of Bryan Baste

Bryan Baste

February 25, 2026

5  out of  5
rating by Bryan Baste
"I had a great experience working with Bianca Pazos. She was knowledgeable, responsive, and genuinely cared about helping me. She explained everything clearly and made sure I felt confident every step of the way. Excellent customer service all around I’m very grateful for her support."
Profile photo of Derrick Bustamante

Derrick Bustamante

February 23, 2026

5  out of  5
rating by Derrick Bustamante
"Bianca Pazos at State Farm provided amazing service. She was very professional and took the time to answer all of my questions. She made the entire process smooth and stress-free. I truly appreciate her help and highly recommend working with her!"
Profile photo of Daniel Gonzalez

Daniel Gonzalez

February 23, 2026

5  out of  5
rating by Daniel Gonzalez
"Not a big reviewer but wanted to send my greatest appreciation to Bianca Pazos very attentive service and kind all around."
Profile photo of Juan Carlos Gutierrez

Juan Carlos Gutierrez

February 20, 2026

5  out of  5
rating by Juan Carlos Gutierrez
"My agent Patricia Frank was awesome! Great service, friendly, and fast."
We responded:
"Juan Carlos, five stars — thank you so much! We’re so glad you chose our Miami office for your insurance needs. - Juan F Colao - State Farm Insurance Agent"
Profile photo of Ineabelle Gonzalez

Ineabelle Gonzalez

February 20, 2026

5  out of  5
rating by Ineabelle Gonzalez
"Tere Riveron me atendió por llamada muy atenta"
Profile photo of Jorge

Jorge

February 20, 2026

5  out of  5
rating by Jorge
"I wanted to take the time out of my day to thank Teresa. She was very helpful in regards to helping me pay my insurance over the phone. Thank you!"
Profile photo of Natalia Zapata

Natalia Zapata

February 20, 2026

5  out of  5
rating by Natalia Zapata
"Teresa is very courteous, kind, and took her time to help me with patience. Answered all my questions and concerns."
We responded:
"Natalia, thank you for your 5 Star review and continuing to trust us. It’s our pleasure to help protect what matters most to you. - Juan F Colao - State Farm Insurance Agent"
Profile photo of Ismael Cortes

Ismael Cortes

February 19, 2026

5  out of  5
rating by Ismael Cortes
"Tere was very friendly over the phone and help me process my payment. Sounded very profesional and knew the answers to my questions. Will high recommend this company for the service."
Profile photo of Steven Ramos

Steven Ramos

February 19, 2026

5  out of  5
rating by Steven Ramos
"I want to write this review over Bianca Pazos, very positive interaction and I have tremendous gratitude toward her."
Profile photo of Brandon Baste

Brandon Baste

February 18, 2026

5  out of  5
rating by Brandon Baste
"Bianca Pazos had wonderful service, very attentive. Highly recommend her!!!"
We responded:
"Brandon, thank you for your 5 Star review! We’re also thankful for amazing customers and glad that Bianca was able to help you. - Juan F Colao - State Farm Insurance Agent"
Profile photo of Jennifer Dove

Jennifer Dove

February 18, 2026

5  out of  5
rating by Jennifer Dove
"Bianca consistently provides exceptional service and makes every interaction feel easy and stress-free."
We responded:
"Jennifer, thanks for the 5 Stars, and for your comments about Bianca. - Juan F Colao - State Farm Insurance Agent"
Profile photo of Orlando Paz

Orlando Paz

February 17, 2026

5  out of  5
rating by Orlando Paz
"Tere was very pleasant and knowledgeable, she was helpful in taking my payment for my auto policy. Thank you"
We responded:
"Yes Orlando, Tere does a great job! We appreciate your 5 Star's and your positive review. Juan F Colao - State Farm Insurance Agent"
Profile photo of Ana Marsh

Ana Marsh

February 16, 2026

5  out of  5
rating by Ana Marsh
"Tere Riveron provided excellent service Thank you again for you help."
We responded:
"Ana, thank you for your 5 Star review. I am happy that Tere's work was a positive experience. Juan F Colao - State Farm Insurance Agent"
Profile photo of James Donlon

James Donlon

February 16, 2026

5  out of  5
rating by James Donlon
"I had some questions and Terry was very knowledgeable and helpful."
We responded:
"James, we appreciate the 5 Star review. Tere and our entire team always strives to do our best, thank you for noticing. Juan F Colao - State Farm Insurance Agent"
Profile photo of David Cruz

David Cruz

February 14, 2026

5  out of  5
rating by David Cruz
"I spoke with Tere who answered the phone she was very informative and helpful for the questions I had ."
We responded:
"We’re happy we met your expectations, David. Thank you for your 5 Star review and your recognition of Tere. Juan F Colao - State Farm Insurance Agent"
Profile photo of Katie Babun

Katie Babun

February 13, 2026

5  out of  5
rating by Katie Babun
"Bianca was incredibly helpful and professional throughout the entire process. She explained everything clearly, answered all my questions patiently, and made what could’ve been a stressful situation feel easy. I truly appreciated her attention to detail and friendly attitude."
We responded:
"Thank you, Katie! I am happy to see your 5 Star review and appreciate the positive experience you had working with Bianca. Juan F Colao - State Farm Insurance Agent"
Profile photo of Tighe Wilson

Tighe Wilson

February 13, 2026

5  out of  5
rating by Tighe Wilson
"Bianca Pazos was helpful and set me up with a policy that fit my budget"
We responded:
"Tighe, thank you for the wonderful review and the 5 Stars! It means so much to know that Bianca and the rest of our team is helping neighbors feel protected and cared for. - Juan F Colao - State Farm Insurance Agent"
Profile photo of Renee

Renee

February 13, 2026

5  out of  5
rating by Renee
"Bianca Pazos helped me out for my first time working with my car’s insurance. She was super kind, very helpful and I would recommend her to anyone! If you’re looking for someone easy to work with and won’t complicate anything, work with Bianca! Will be coming back again."
We responded:
"Renee, thank you for your 5 Star review! We’re here anytime you have questions, need help, or want to review your policy. We're glad to hear Bianca is doing a great job. - Juan F Colao - State Farm Insurance Agent"
Profile photo of Isabella Remolina

Isabella Remolina

February 12, 2026

5  out of  5
rating by Isabella Remolina
"Patricia Frank has been an excellent agent with me for State Farm, she insured me quickly, at a good price with great coverage and is always helpful in returning emails and calls when I'm in need of administrative assistance such as sending over a replacement insurance card or assuring my automatic payments are set up properly. She's been more than kind in assisting me. Thank you Patricia"